Privacy Policy

The Residence at Sherwood

Effective Date: 01/12/2026

Introduction

The Residence at Sherwood (“we,” “our,” or “the Residence”) respects the privacy of individuals who visit our website, submit inquiries, or communicate with us regarding detoxification and stabilization services.

This Privacy Policy explains how information is collected, used, protected, and disclosed in connection with the website located at sherwoodwell.com and related communications.

AT SHERWOOD

Information We Collect

We may collect the following types of information:

a. Contact Information

When you submit a form or contact us directly, we may collect:

  • Name
  • Email address
  • Phone number
  • Information you voluntarily provide in messages

b. Inquiry-Related Information

If you contact us regarding detox or stabilization services, you may voluntarily share information about medical history, substance use, or personal circumstances. Submission of this information is optional.

c. Technical Information

When visiting our website, certain non-identifying information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of access

This information is used for website functionality and security purposes.


Use of Information

Information collected through this website may be used to:

  • Respond to inquiries
  • Provide information about admissions and services
  • Communicate regarding detoxification and stabilization services
  • Improve website performance and functionality
  • Maintain security and prevent unauthorized activity

We do not sell, rent, or trade personal information.


Confidentiality and Protected Health Information

The Residence at Sherwood is committed to protecting confidential information. Communications submitted through the website are handled with discretion and professionalism.

If you become a client, your medical information will be protected in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

This website Privacy Policy is not a substitute for a formal Notice of Privacy Practices provided to clients upon admission.


Information Sharing and Disclosure

We may disclose information only under the following circumstances:

  • With your authorization
  • To comply with applicable laws or legal obligations
  • To protect the safety, rights, or property of individuals or the Residence
  • To authorized service providers who assist in operating the website (subject to confidentiality obligations)

We do not disclose personal information for marketing by third parties.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through the website.

However, no method of electronic transmission or storage is completely secure. Individuals submitting information electronically acknowledge this inherent risk.


Cookies and Website Tracking

The website may use standard technologies such as cookies to enhance user experience and monitor site performance.

Cookies may be used to:

  • Analyze traffic
  • Improve functionality
  • Support website security

You may adjust your browser settings to decline cookies, although some site features may not function properly.


Third-Party Links

This website may contain links to external websites. The Residence at Sherwood is not responsible for the privacy practices or content of third-party websites.


California Privacy Rights

Individuals residing in California may have additional privacy rights under applicable state law. Requests regarding personal information access or correction may be submitted using the contact information below.


Retention of Information

Information is retained only as long as reasonably necessary for operational, legal, or regulatory purposes.


Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors through the website.


Updates to This Policy

We may update this Privacy Policy periodically. The effective date above will reflect the most recent revision. Continued use of the website indicates acceptance of any updates.


Contact Information

Questions regarding this Privacy Policy may be directed to:

The Residence at Sherwood
17140 Gresham St
Sherwood Forest, CA 91325
United States

Email: info@sherwoodwell.com
Phone: +1 (747) 202-3773